Counselor

East House
Application
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Rochester, NY
$16 - $24/hr.
Full-Time | On Location / In Office
Direct Service

This position pays a $3,000 sign-on bonus!

About Us: East House is a leading organization committed to providing comprehensive support and services to individuals in transition to more independent community living. We are seeking a dedicated and empathetic Counselor to join our team and make a positive impact on the lives of our residential clients.

Position Overview: As a Counselor, you will play a vital role in providing orientation, assessment, treatment planning, individual and group counseling, psycho-education, case management, referrals, reporting, and documentation to our clients. You will work closely with clients to develop individualized Service Plans and support them in achieving their goals and objectives.

Key Responsibilities:

  • Services That Address Client Goals:
    • Partner with each client on the caseload to develop individualized Service Plans based on client-identified goals.
    • Support clients in pursuing Service Plan goals through coaching, teaching, individual and group counseling.
    • Collaborate with other East House staff and external providers for referrals and client services.
    • Efficiently manage an assigned caseload while maintaining accessibility to each client.
    • Provide education and support to the families and friends of clients.
    • Participate in the development and maintenance of the therapeutic community.
    • Maintain familiarity with all clients in the unit through Case Reviews and communication logs.
    • Address the needs of residents in the unit during on-duty shifts.
    • Coordinate with Program Manager and Financial Case Manager to assist clients with funding and financial matters.
  • Clients are Supported Through Effectively Coordinated Functions:
    • Coordinate activities and maintain appropriate schedules for the location.
    • Collaborate with community agencies to identify resources.
    • Maintain organized resources within the facility.
    • Facilitate various trainings, workshops, groups, and activities as needed.
    • Provide outreach to clients.
  • Daily Living Skills:
    • Assist in the daily operation of the residence, including light housekeeping, cooking, and supply management.
    • Supervise and coach clients in developing functional skills necessary for independent living, such as cleaning, meal preparation, and maintaining a safe and sanitary environment.
  • Safely Managed Medications:
    • Provide supervision to clients in managing their medications.
    • Adhere to East House medication policies and procedures.
  • Documentation Standards:
    • Maintain documentation to the standards defined by regulators, funders, and East House policies and procedures.

Results/Measures:

  • Achievement of client goals as identified in Service Plans.
  • Positive feedback from colleagues and clients regarding the effectiveness of interventions.
  • Maintenance of a safe and sanitary environment within group homes or apartments.
  • Adherence to medication documentation and supervision standards.
  • Compliance with documentation standards as demonstrated through audits and reviews.

Physical Demands:

  • Frequent sitting, handling objects, paperwork, computer work, and verbal and written communication.
  • Occasional lifting of up to 30 lbs., walking, standing, and reaching.
  • Finger dexterity to operate a telephone and computer keyboard.
  • Hearing ability to engage in normal conversation.
  • Visual requirements to read documents and computer screens.
  • Ability to read and interpret policies, procedures, and various other information.
  • Ability to maintain emotional control under stressful situations.

Working Conditions:

  • Response to crises and emergencies during on-duty hours.
  • Availability for work on weekends and holidays.
  • Occasional travel in Monroe County and occasional transportation of clients required.

If you are dedicated to making a difference in the lives of individuals in transition and are ready to contribute to a supportive team, we encourage you to apply. Join us in our mission to empower individuals to achieve their goals and lead fulfilling lives.

East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Requirements

JOB LEVELS/REQUIREMENTS:

Counselor:

  • Minimum Education/Experience: High School + 2-5 years of experience; OR, Associates + 1-3 years of experience; OR, Bachelors + 0-1 years of experience.
  • Autonomy: Performs day-to-day duties independently but may require additional feedback or support for complex issues.
  • Interpersonal Interaction: Works well with clients and employees, assists others as necessary to accomplish Agency goals, and displays appropriate behaviors.
  • Licenses: For OMH licensed programs, not required. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor’s in the field.
  • Agency Involvement: Involved in a limited number of agency committees, focus groups, teams, etc.
Application
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