Certified Recovery Coach

This is a part-time position to start, with the potential to grow to full-time. 

This job will be primarily remote, however may require some travel to and from treatment provider partners (if in your geographic area).

Job Description

DynamiCare Health seeks a Certified Recovery Coach to serve as a Contingency Management (CM) Guide to our Members. DynamiCare Health is an innovative tele-health recovery program that combines the best in technology, evidence-based interventions, and peer support to empower, support, and motivate people who want to quit, maintain abstinence, or change their use of drugs, alcohol, and nicotine products. DynamiCare’s services include abstinence based drug and alcohol recovery support, as well as wellness support for people who have identified smoking, vaping, or excessive alcohol use (but do not meet criteria for AUD), as behaviors that they would like to change.

DynamiCare members utilize an app on their smartphone where they complete recovery related activities, and in doing so, earn small immediate financial rewards. This intervention is known as Contingency Management, and helps to retrain the brain to value positive, recovery based activities. Rewards are provided via a smart debit card that blocks access to bars, liquor stores, and cash withdrawals, and excessive spending. Contingency Management Guides (CM Guides) are matched with individuals in order to help maximize their DynamiCare Experience. CM Guides and approved healthcare providers can see detailed data about participants’ progress through the DynamiCare Analytics portal, which sends real-time risk alerts when clients are in trouble. DynamiCare is a highly evidence-based, cost-effective, and scalable solution to one of the largest problems facing healthcare.

Activities that our members complete include; self-guided therapy modules (CBT), appointment scheduling and check-in (verified by GPS), as well as random saliva and breathalyzer substance testing through selfie video. The remote substance testing promotes accountability while upholding dignity and removing the barrier of having to present to a specific location to complete a substance test and/or breathalyzer.

Members meet weekly with their Recovery Coach throughout their program via videoconferencing. Together the Member and CM Guide develop a SMART recovery goal for the Member to work towards. CM Guides are an integral part of our member’s success as they are not only a guide, mentor, resource coordinator, accountability partner, and advocate; but also a peer support to share wisdom, helpful tips, and real life recovery experience. At DynamiCare we believe that recovery is possible, and achievable, and strive to embody the message of hope in all that we do.

We are seeking a highly social, energetic, and engaging individual with a passion to work with individuals who struggle with substance use.

Job Responsibilities

• Guide individuals in the use of the DynamiCare app and contingency management.
• Support individuals in identifying a path for change.
• Provide appropriate recovery information, resource identification, and linkages to help individuals improve recovery and reduce risky behaviors
• Provide ongoing support and follow up as necessary via text, telephone calls, and/or video chats to support recovery and a healthy lifestyle
• Support and understand the various paths to recovery, recognizing and understanding an approach that appreciates an individual’s preferences and autonomy in decision-making
• Develop and maintain trusting relationships with individuals and families
• Offer support in identifying and developing members’ own personal wellness goals, and to achieve and maintain the highest level of health to include sustained long-term recovery
• Be available to provide support to people during regular business hours and to develop with the members additional local, natural and clinical supports, and resources outside of business hours
• Write brief non-clinical notes on the DynamiCare platform to document and support the member’s goals and progress in meeting them
• Systematically review the progress and challenges of each member with a supervisor, to understand the most effective ways to support and encourage member success
• Work with relevant treatment providers to educate them about how to best support the member using DynamiCare
• Review substance test videos to ensure compliance with DynamiCare’s policies and recommendations
• Other duties as assigned

Qualifications

• Associate or Bachelor’s degree in a related field preferred, long term personal recovery and experience in the field may be substituted if appropriate
• Recovery Peer Support certification, or similar and/or License in Alcohol and Drug Abuse Counseling and/or similar
• Previous experience working as a Recovery Coach or comparable position
• Previous experience working with diverse populations
• Excellent telephone and written communication skills
• Comfortable using Microsoft Office products, including Word and Excel
• Ability to effectively work with a wide variety of individuals who struggle with substance use, whether mild or more severe
• Knowledge of substance use disorders; if in recovery, at least 2 years of sustained recovery
• Knowledge of motivational interviewing and stages of change
• Knowledge of the multiple pathways to recovery
• Strong organizational skills and attention to detail
• Ability to work independently and with a team
• Ability to learn quickly
• Ability to conduct research to find appropriate social supports and resources for individuals in need of other supports
• Ability to develop effective working relationships with relevant treatment providers

Successful candidate must reside in one of the following States:  CT DC GA IL KS MA MD ME NJ NV NY OR PA TN