CHAMP Coordinator

The Community Health Access to Addiction and Mental Healthcare Project (CHAMP), will help vulnerable New Yorkers access their benefits to insurance coverage for substance sue and mental health care. Specifically, CHAMP will educate individuals, families and health care providers to understand legal rights to their insurance, health them access treatment and services, and investigate and resolve complaints regarding any denials of health insurance coverage.

Primary Responsibilities include:

• Provide information, education, advice, and navigational services to individuals in need of substance use and mental health services on how to successfully utilize health insurance and/or care.
• Connect consumers, family members or providers to the CHA and CHAMP Helplines.
• Provide trainings and presentations to beneficiaries, family members, advocates, providers and others, as needed.
• Prepare training materials and fact sheets as needed.
• Maintain thorough case records of services provided, advice, and/or referrals.
• Help identify systemic trends or practices that adversely affect consumers and work closely with CHAMP Specialists.
• Develop and foster relationships with substance use and mental health providers.
• Monitor project deliverables and develop plan to achieve deliverables.
• Supervise CHAMP Navigator.
• Other responsibilities identified by Supervisor.

Qualifications and Requirements include:

·  HS Diploma GED required

·  Experience navigating insurance and advocating to assist with access to care.

·  Experience in addiction/mental health field preferred.  Familiarity with local resources and healthcare regulations.

·  Valid NYS Driver’s License

Schedule:  Full-Time

Benefits Include:

• Health/Dental/Vision Insurance
• 403 (B) with generous employer contribution
• Flexible Spending Account (FSA)
• Life Insurance
• Short Term (STD) and Long Term (LTD) Disability Insurance
• Pet Insurance
• Employee Assistance Program
• 10 Vacation Days, 20 vacation days, 12 sick days, 4 personal days, 11 holidays and 2 floating holidays per year.

Family and Children’s Association is an Equal Opportunity Employer M/F/Disability/Veteran