Outreach Peer Advocate (CRPA or CRPA-P)
Center for Community AlternativesPosition Summary: The Peer Recovery Advocate conducts street outreach and engagement activities with individuals. Using a harm reduction and person-centered approach, combined with personal experience, they will learn about the needs of individuals encountered, provide education on services and resources available to them, and provide in-person warm handoff introductions to service providers.
Direct Supervisor: Director of Behavioral Services
Duties and Responsibilities:
- Conduct street outreach and engage individuals in target locations.
- Employ engagement strategies in order to learn about the needs of individuals encountered and see how best to support them.
- Utilize harm reduction and person-centered approaches when meeting individuals.
- Hand out hygiene kits and sandwiches
- Hand out safer use kits and provide education on Narcan administration and fentanyl strips.
- Inform individuals encountered on the services and resources available to them in the community, including Crossroads to Recovery
- Maintain a social service provider network to increase access to referral sources.
- Make referrals based on individual need, which may include medical, housing, mental health, and substance use.
- Make transportation services available e.g., metro cards, Uber and provide in person warm handoff introductions to service providers
- Assist participants with applying for benefits.
- Maintain QuickBase database and document community outreach efforts.
- Continue to identify target locations for street outreach to increase access to engagement.
- Participate in staff meetings, supervisory meetings, and trainings.
- Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction.
- Additional responsibilities as assigned.
Qualifications:
- New York Certified Peer Recovery Advocate
- Experience in incarceration, or other impact by the criminal legal system, strongly preferred.
- Experience and/or willingness to do street outreach.
- Strong interpersonal and relationship-building skills
- Computer literacy is preferred (word processing, e-mail, internet research, data entry).
- Bilingual in English and Spanish is preferred.
- People who have been impacted by the criminal legal system or are formerly incarcerated are strongly encouraged to apply.
At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate’s salary is determined by the combination of knowledge, skills, competencies, experience, and geography.
ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME