Peer Technical Assistance Specialist

The Peer Culture Community Inclusion unit (PCCIU) Technical Assistance Specialist position contributes to the development of peer culture with a trauma informed and population health focus. Leads third wave transformation efforts that will establish a more extensive adoption of peer culture, leadership, and support through the system and community. The PCCI Technical Assistance Specialist will be knowledgeable of the Peer Support Toolkit and use this to provide technical assistance to DBHIDS and external systems. This position will perform various trainings, demonstrations, and spokesperson functions for DBHIDS/PCCI. The PCCI Technical Assistance Specialist will help lead DBHIDS in writing, planning and managing special projects that promote peer culture and leadership, peer support services, utilization of WRAP, and the expansion of employment of people with lived experience within DBHIDS, Providers, and community-at-large. This includes providing peer-based supervision to our peers in the field. Finally, this position will help manage the PCCI events marketing efforts.

Duties and Responsibilities:

• Assist with the development and maintenance of peer culture by engaging DBHIDS, behavioral health providers, and the Philadelphia community in person and online.
• Provide technical assistance to DBHIDS, behavioral health service providers, and the Philadelphia community.
• Develop e-learning trainings with a focus on peer culture, trauma informed, recovery-oriented systems of care, and population health.
• Coordinate and monitor internal and external WRAP trainings in Philadelphia and other wellness efforts
• Responsible for outcomes reporting.
• Engage WRAP Facilitators in facilitating WRAP as a population health engagement tool.
• Create and provide peer culture training, demonstrations, and spokesperson functions for DBHIDS/PCCI
• Collaborate with internal and external stakeholders to develop, manage, and support various PCCI special projects assigned by (including but not limited to) the City of Philadelphia, DBHIDS Commissioner, and Chief of Innovation and Effectiveness.
• Provide peer-based supervision and wellness supports to DBHIDS special project peers in the field (CPS, CRS, and Recovery Advocates).
• Assist in skill development of DBHIDS/PCCI interns and peer volunteers.
• Contribute content and assist in managing PCCI events marketing.
• Organize and facilitate peer focus groups.
• Provide monthly written reports.
• Duties not otherwise specified.

Skills Required:

• Knowledge of behavioral health systems transformation, peer culture in Philadelphia, and the Peer Support Toolkit.
• Understanding of the Philadelphia Transformation Practice Guidelines for Recovery and Resilience Oriented Behavioral Health Services.
• Ability to interact with staff and people at all levels in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism.
• Excellent written communication skills
• Ability to work well independently and collaboratively.
• Understands and executes duties with minimal direction.
• Excellent verbal skills that will be required to conduct presentations, surveys, telephone contacts and focus groups.
• Proficiency in Microsoft Office, Outlook, Word, Excel, and PowerPoint.

Education and Experience:

• Minimum of a high school diploma or GED required but bachelor’s degree is preferred.
• Minimum of 3 years of experience as a Certified Peer Specialist or other role working in the behavioral health system providing peer support
• Completion of CPS Supervisor Training or will complete CPS Supervisor Training within six months of accepting the position.
• Completed Narcan Training or will complete Narcan training within six months of accepting the position.

Equal Opportunity Employment:

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.